Call Center Position Summary: Offers friendly, courteous and confidential assistance to every patient to ensure that the patient has a positive experience while at Orthopaedic Associates, P.A. Maintain accurate information on each patient to facilitate the patient encounter. Uses automated systems to expedite patient scheduling and preregistration. Works with others in a team environment. Essential Job Functions: * Screens incoming calls assessing urgency of call and routes calls to appropriate extension. Interviews patients and/or family members to obtain preregistration information. * Consistently acts as a customer service representative for the clinic ensuring efficient communication via telephone or in person. Therefore, will seek out appropriate guidance and direction in the performance of responsibilities and duties. Demonstrates good judgment and reasoning skills. * Verify and enter data such as demographics and insurance information into computerized scheduling and billing system during each encounter with patient. * Assist clinics with referrals by entering them into the computer and scheduling follow-ups with the patients. * Establish and maintain effective working relationships with physicians, staff and management. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. Must have the ability to multi-task efficiently and effectively as necessary. * Must work as a team member and perform actions consistent with established Orthopaedic Associates, P.A. policies and procedures including standards for safety, attendance, punctuality and personal appearance. Perform other duties as assigned. Qualification
Insurance Agent | Flexible Hours | Work From Home | FT & PT If helping others, working from home and building a life and legacy for YOUR family is important to you, this could be the opportunity youve been searching for.Our passion is for people and serving others...
...Express Claims Adjuster At AIG, we are reimagining the way we help customers to manage risk. Join us as an Express Claims Adjuster to... ...transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in AIG Travel...
...Injection Molding Technician Job Purpose The Injection Molding Technician's primary task is to provide support to manufacturing injection molding processes through machine setup, mold changes, material changes, troubleshooting, machine and mold maintenance, and process...
...Instructional Designer As an Instructional Designer with Pathfinder you will assist the Training Manager in providing continuous improvement and enhancement of all internal and external-facing learning opportunities and courses including utilization of new methodologies...
...What to Expect Tesla's in-house Lithium Refinery is located in the greater Corpus Christi area of Texas. This investment is critical to our mission to accelerate the world's transition to sustainable energy and represents our efforts to aggressively increase the supply...