Job Description

Full job description

Our West Knoxville dental specialty office is offering a special opportunity for a motivated, goal-achieving, team-player. Applicants must be friendly, mature, highly organized, possess excellent communication skills, comprehensive computer skills, and a genuine ability to deliver exceptional customer service. Applicants must be well-groomed, energetic, reliable and possess a clear, engaging speaking voice. Duties include: computer scheduling, answering multi-line phone, data entry, collections, insurance claims, AR, marketing, etc. Dental experience preferred, but not required. Pay and excellent benefit package commensurate with ability and experience. Send resume with references to: [email protected] .

Duties and Responsibilities

• This position is the key representative for all who call or visit our office; so the number one responsibility is delivering a superior level of customer service.
• Greet, welcome and direct all visitors, vendors, professional guests and patients.
• Place and receive calls on a multi-line phone system in a consistent, professional manner.
• Schedule appointments and manage a paperless practice management system - includes assisting patients with in-office and online registration, data entry, report processing, managing incoming and outgoing e-mail correspondence, online ordering and research skills.
• Ensure that common areas are equipped with office supplies as needed.
• Ensures patient completion of paperwork, including signatures and security procedures.
• Perform routine tasks necessary for the operation and presentation of a professional office.
• Handles special administrative projects, as well as overflow work, as needed.
• Responsible for scheduling and maintaining multiple calendars

Skill & Qualifications

• Requires a high school diploma or its equivalent with 4 years of dental experience - or - College / Business School or equivalent achievement with 0-2 years of dental experience.
• Excellent working knowledge of computer data entry and experience using Word, Excel, Quickbooks and dental software are preferred; as well as strong interpersonal communication skills and effective common-sense decision-making.
• Must be an organized, multi-tasker with the ability to complete responsibilities efficiently and effectively.
• Works ethically, professionally and with the highest level of integrity.

Principals only. Recruiters please don't contact this job poster.

Do NOT contact us with unsolicited services or offers.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• On-the-job training
• Paid time off
• Retirement plan

Healthcare setting:

• Dental office
• Private practice

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Dental office: 2 years (Preferred)

Ability to Relocate:

• Knoxville, TN: Relocate before starting work (Required)

Work Location: In person

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