Job Description

FloridaRAMA seeks an upbeat, enthusiastic and energetic customer-focused individual to join our Guest Experience team. In this position, you will make all guests feel welcome and help meet their needs throughout their journey. You will perform entry-level duties that include customer service, maintenance and retail store functions. All Guest Experience Guides will be cross-trained to work in various areas throughout FloridaRAMA, but will focus on a particular task during their shift. The ideal candidate is passionate about engaging with the public to provide remarkable experiences at Tampa Bay’s first destination for experiencing immersive art and technology. If you’re a people person who loves sharing and talking, we hope you apply!

Responsibilities

• Upselling add-on experiences, memberships, merchandise, and tickets
• Driving retail sales
• Consistently offering professional, friendly greetings and engaging customer service to all visitors and guests 
• Maintain a positive attitude towards guests, co-workers and the leadership team
• Contribute to the guest’s experience by anticipating their needs and offering information
• Scan and verify tickets upon entry
• Ensure the safety of all guests, keep Fairgrounds St. Pete clear of hazards
• Direct guests to exits or provide other instructions or assistance in case of emergency
• Provide assistance to guests with special needs
• Promote Fairgrounds St. Pete events and memberships through word of mouth or social media
• Maintain clean and organized displays making sure inventory levels are adequate

Requirements

• Minimum age 17
• Must have ability to work weekends and holidays
• Ability to stand or walk for extended periods of time
• Ability to work under pressure with a heightened sense of urgency
• Self-motivated with the ability to work independently and be a team player
• Have a growth mindset
• Must be able to bend, stoop, lift and may require the use of a ladder
• 1 year of experience using a hand held device (mobile phone, ipad, ipod or tablet)
• Able to occasionally lift up to 40lbs.

Nice to Haves

• Retail, Hospitality, Museum or Theme Park experience
• Previous cash-handling experience

Information

• In-person position
• Location: 2606 Fairfield Ave S. St. Pete, Florida 33712
• Compensation: Starting at $12.50/hour
• We provide a flexible work schedule with 15 – 20 hours per week, weekend availability is required
• Working environment is unique and varies from: warehouse and immersive exhibit

Benefits

• Individual Membership & FREE tickets, for Friends and Family!
• Generous merchandise discount
• FUN and creative work environment!
• Flexible Schedule
• Referral program
• …and MUCH More!

To Apply

• Visit : fairgrounds.art/apply

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