Guest Services - Front Desk Agent - Fairfield Inn & Suites, Plymouth, MA Job at Lafrance Hospitality, Plymouth, MA

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  • Lafrance Hospitality
  • Plymouth, MA

Job Description

The Fairfield Inn & Suites by Marriott located in Plymouth, MA is currently searching for a charismatic and customer-oriented Front Desk Agent to join our team.

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Fairfield Inn & Suites by Marriott . This is a golden opportunity for you to enhance your professional skills and unleash your potential!

That's not all - we have even more perks for you! With DailyPay , you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!

Pay: $17 - $18 Per Hour

Schedule: AM Shift 6AM-2PM - Must have Weekend Availability

Job Type: Part-Time & Full-Time

Responsibilities:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the phone in a professional & helpful manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.
  • Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, front desk

Requirements

  • Customer Service Experience
  • Hotel Experience is a plus but NOT required
  • Reliability

Benefits

  • DailyPay - Get Paid Any Day!
  • Brand Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training
  • 401K Matching

Job Tags

Hourly pay, Full time, Part time, Shift work, Weekend work,

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