Job Description

Job Title: Physical Security Systems Analyst (CCure 9000)
Rate: $45 - $50/hr
Location: Columbus, OH (Hybrid - Onsite Tue/Wed, Remote Mon/Thu/Fri)
Contract Duration: 3 to 6 Months with possible extension/Contract to Hire
Contract Type: W2 (must be authorized to work in the US; no sponsorships or C2C/1099)

Job Overview

We are seeking a motivated and adaptable Physical Security Systems Analyst to support the maintenance, implementation, and modernization of physical security systems, including card readers, security cameras, backend equipment. This role involves hands-on work with security equipment, troubleshooting, end-of-life replacement strategies, supporting service calls, and assisting the Lead Analyst in critical tasks. The ideal candidate will take ownership of various responsibilities related to physical security technology, standards, and upgrades. Experience with CCURE 9000 and/or Avigilon cameras and equipment is required.

Key Responsibilities

• End-of-Life Equipment Implementation:  Assist in replacing and implementing end-of-life security equipment, including cameras, access control systems, and alarm systems.
• Service and Maintenance Support:  Respond to service calls, troubleshoot issues, and ensure consistent operation of physical security systems.
• Backup for Lead Analyst:  Serve as a backup to the Lead Analyst, ensuring project continuity and system oversight during absences.
• Updating Security Standards:  Support the update and maintenance of security system standards and documentation to align with current technology and best practices.
• Technology Development and Testing:  Evaluate, develop, and test new physical security technologies, participating in proof-of-concept testing to identify deployment suitability.
• Site Implementation Assistance:  Provide on-site support for new technology implementations and equipment upgrades.
• System Audits and Labeling:  Conduct equipment audits (physical and software-based), label devices, and replace batteries where needed.
• Documentation and Reporting:  Maintain detailed records of installations, upgrades, audits, and services; contribute to reports on equipment health and project status.
• Collaborative Engagement:  Work with Facilities, Security, IT teams, and integrators to support project timelines and execution.
• Security Operations Center Support:  Ensure alarm data reliability and assist in refining configurations for improved responsiveness and reduced false notifications.
• Emergency Support:  Provide ongoing support during outages, patches, and system changes to maintain system availability.
• Equipment Refresh Planning:  Participate in the annual equipment refresh cycle to prioritize and replace outdated equipment.
• Vendor and Manufacturer Liaison:  Coordinate with vendors for support, warranty claims, training, and troubleshooting.
• Continuous Improvement:  Develop and refine training materials, quick reference guides, and documentation for internal use.
• Site Security Coverage:  Conduct site walks, audits, and evaluations to ensure proper security coverage, offering recommendations and assisting with best practice implementations.

Qualifications

• Education: Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field, or equivalent work experience.
• Experience: 2-4 years of experience in physical security systems, access control, surveillance, or a similar field.
• Technical Skills:
  • Expertise with physical security technologies (e.g., CCure 9000, Avigilon).
  • CCure 9000 certification is required.
  • Ability to troubleshoot technical issues effectively.
• Additional Skills:
  • Strong organizational and documentation abilities.
  • Willingness to travel to various sites as needed.
  • Effective communication and teamwork skills.

Preferred Skills

• Knowledge of security systems such as Avigilon or Software House.
• Experience with service integrators (e.g., PSI, SDI).
• Familiarity with updating and implementing security standards.
• Ability to work proactively and independently in a fast-paced environment.

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