Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Senior IDEAS (Inclusion, Diversity, Equity, Allyship, and Social Impact) Consultant is pivotal in orchestrating Employee Resource Group (ERG) activities, driving Social Impact initiatives, supporting companywide IDEAS initiatives, and creating compelling content and resources on IDEAS topics. This role demands a proactive approach, leveraging project management expertise to embed IDEAS into our organizational fabric.

Location

• This is a fully remote position open to candidates based anywhere in the U.S. with preferred locations being Atlanta, GA, Charlotte, NC, Monroe, LA or Orlando, FL as that is where other members of the IDEAS team are based
• 5-10% travel for conferences, ERG Summit, team office calibrations 

The Main Responsibilities

• Maintain and enhance the IDEAS SharePoint site, external Lumen.com/career IDEAS site, and promote ERG, Social Impact, and IDEAS events on Viva Engage platform.
• Manage IDEAS tickets routed through the HR ticketing system, responding directly or reassigning as appropriate.
• Gather and organize data for the ESG Report and coordinate cross-functional responses to external diversity focused surveys.
• Facilitate the planning and execution of ERG events (including heritage month celebrations, annual ERG Summit, and significant milestones) in collaboration with ERG Events, Communications, and Global Chairs to ensure event success and visibility to Lumen employees and ERG members.
• Utilize the ERG Management System to create robust event metric reporting, enhancing Senior Leadership insights.
• Formulate and refine ERG strategies and initiatives in partnership with the ERG Program Manager and board members, and make recommendations for new programs based on benchmark data and stay current on ERG developments.
• Support the management of the Social Impact ambassador program.
• Provide administrative backing for Lumen Clarke M. Williams Foundation initiatives and prepare presentations for Foundation board meetings.

What We Look For in a Candidate

• Minimum 3+ years of experience in Diversity & Inclusion, Corporate Social Responsibility, or Human Resources 
• Demonstrated experience with work prioritization and process improvement
• Must have excellent communication (oral and written), analytical, customer service, problem solving, and presentation skills
• Project management experience collaborating with stakeholders across various functions
• ERG or non-profit board member experience preferred

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges
$63,980 - $85,300 in these states: AR ID KY LA ME MS NE SC SD 
$67,340 - $89,780 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY 
$70,710 - $94,270 in these states: CO HI MI MN NC NH NV OR RI 
$74,070 - $98,760 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA 

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

 

Requisition #: 334089

 

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Job Tags

Remote job,

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